Shipping policy

Allen Family Spice Company – Shipping Policy

Thank you for shopping with Allen Family Spice Company. We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.
Orders are processed Monday through Friday, excluding holidays.
During periods of high order volume, processing times may be slightly longer.

Shipping

We ship to addresses within the United States.
Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Delivery

Delivery times are estimates provided by the shipping carrier and are not guaranteed.
Allen Family Spice Company is not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Allen Family Spice Company is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package needs to be resent.

Lost or Damaged Packages

If your order arrives damaged, please contact us as soon as possible with photos of the damaged product and packaging. We will review your claim and respond as quickly as possible.

If your package is lost in transit, please contact the shipping carrier first. If you need additional assistance, you may also contact us.

Contact Us

If you have any questions about your order or our shipping policy, please contact us by email, and we will be happy to assist you.